WHAT THE SECTOR GETS ASKED FOR
WHO’S ASKINGWHAT THEY WANTTHE ANSWER
Major customersSecond-party audits of your quality system before supplyISO 9001, with the evidence trail they test
Regulators & recallTraceability from raw material to dispatchLot control designed into the process, not bolted on
Insurers & boardsDemonstrated control of nonconformance and cost of qualityRework and scrap measured, reviewed, reduced
The plant itselfLess firefighting, more predictable outputLean tools on top of a stable 9001 base
WHERE SYSTEMS FAIL HERE
FAIL-01
A system written for the auditor
Procedures nobody on the floor has read pass an audit once and decay immediately. We write from the line outward, in the words the operators already use.
FAIL-02
Nonconformance as paperwork
Findings logged, causes never fixed. The corrective action process we build closes with verified effectiveness, so the same defect stops recurring.
FAIL-03
Improvement with no baseline
You can’t prove a gain you never measured. We map the current state and take the numbers before touching the line — see value stream mapping.
NEXT STEP
Certify the system. Then make it earn.
Thirty minutes on your plant, your customers and your bottlenecks — and a fixed-price quote in writing.
Book a consultation0800 KAIZEN (524 936) · hello@kaizenconsulting.co.nz